Order Cancellation Policy | Gadget Aliens USA
Order Cancellation Policy
At Gadget Aliens, we understand that plans change. We're committed to making your shopping experience as smooth as possible. Please review our cancellation policy below:
Cancellation Window
-
Orders can be canceled within 6 hours of placement without penalty.
-
After 6 hours, your order will be forwarded to our fulfillment partner (CJ Drop shipping) and cannot be canceled due to automatic processing.
How to Request a cancellation
-
Send an email to support@gadgetaliens.com with your order number and "Cancellation Request" in the subject line.
-
If your request meets the time window, we will confirm and process the cancellation within 24 hours.
Late Cancellations
Digital Products or Custom Orders
Why This Policy?
Because we partner with global fulfillment centers, including CJ Drop shipping, orders are processed quickly to ensure fast delivery. We appreciate your understanding and encourage you to reach out immediately if changes are needed.